Patient Participation Group
Your link to improving your medical services
What is a Patient Participation Group?
The surgery has an active Patients Participation Group (PPG). It is a direct link between you the patient and the medical services provided by the practice. The group provide a forum for patients to contribute to the decision making and service development within the surgery. Any patient interested in contributing to the PPG should indicate their interest in writing to the practice manager who will forward your details to the PPG secretary. A PPG information leaflet can also be collected from the surgery reception desk.
What does the PPG do?
It will act on your behalf to:
- Contribute to the improvement of services
- Improve communication between the practice and patients
- Provide practical support for change
- Organise ‘special support days’ for patients on specific problems e.g obesity, men’s health, women’s health, careers support etc.
What is it not:
- A forum for individual disagreements between you and the practice
- A doctors fan club
- A burden to the practice staff
PPG Members
Your PPG members are fellow patients and are listed below.
Gordon Campbell (Chair), Gordon Nicoll (Treasurer), Margaret Norris (Secretary), Dorothy Powley (Secretary), Christopher Acomb, Ann Bacon, Tom Benstead, Claire Fernyhough, Barbara Haigh, Carol Hindle, Roy Horn, Anneli Littlejohn, Judy Taylor, Diana Wonter-Smith
Young or old, it’s your Medical Centre so have your say...
If you have any suggestions on improving services at Addingham Medical Centre or any other issues you wish discussed then please contact us via email: info@addinghamsurgery.co.uk
If you wish to help with the Patients Participation Group for the Addingham Medical Centre, please feel free to contact us via the email address.
All information submitted to the group is held in the strictest confidence. Public rights of confidentiality will be adhered to with every enquiry. All enquiries will be considered and outcomes of suggestions will be notified on a regular basis.
Notifications of meetings of the PPG will also be notified to the community.
Minutes of meetings
Patient Participation Report
During 2011/12 the practice has worked closely with the Patient Participation Group to survey patients about the practice, with the aim of improving services where necessary.
The findings and actions from the survey are contained within the Patient Participation Report 2011/12.
Appendix 3 - Addingham Medical Centre Patient Information Leaflet
Appendix 4 - Addingham Medical Centre Newsletter
Appendix 5 - PPG information in waiting room
Appendix 6 - PPG page on practice website
Appendix 7 - Patient Survey 2011
Appendix 8 - Action Plan arising from Patient Survey 2011
Appendix 9 - Results of patient survey 2011
