Appointments
HOW TO SEE A DOCTOR
We are open from 8.00am to 6.00pm and Monday evenings to 7.15pm
Phone lines are open from 8:00am and surgeries run from 8:00am. If you need a same day appointment, please phone first thing as most of our appointments for that day are available from 8:00am. Naturally, the phone lines will be busy, so please bear with us. For non urgent appointments or other routine matters, please phone after 10am. Most of our appointments are 10 minutes in length, so please be thoughtful of other patients waiting if you have several problems.
Missed appointments: Unfortunately, many appointments are booked and the patient never shows up or is late and has missed the 10 minute appointment slot. This means there are less appointments for everyone else. We understand sometimes you may be running late or will, on occasion, forget.
Please ring and let us know if you are running late and the receptionist will advise if the doctor / nurse can fit you in.
We have a new policy of noting any missed appointments - if it is becoming a pattern then we will write to you advising you of the steps we may take. In extreme cases, the practice may decide to ask you to register with another surgery and remove you from our list. This is for the benefit of our other patients.
01943 830367

